.wa-agent {
  --wa-primary: #3dffc8;
  --wa-primary-text: #04140f;
  --wa-accent: #7c6cff;
  --wa-panel: #0b0f18;
  --wa-msgs: #090d14;
  --wa-bubble-bot: rgba(61, 255, 200, 0.12);
  --wa-bubble-user: rgba(124, 108, 255, 0.18);
  --wa-text: #eef2f8;
  --wa-muted: #8b95a8;
  --wa-line: rgba(255, 255, 255, 0.1);
  --wa-input-bg: #0a0e16;
  --wa-chip-bg: rgba(255, 255, 255, 0.03);
  --wa-shadow: 0 28px 80px rgba(0, 0, 0, 0.45);
  --wa-btn-shadow: 0 16px 40px color-mix(in srgb, var(--wa-primary) 35%, transparent);

  position: fixed;
  right: 20px;
  bottom: 20px;
  left: auto;
  top: auto;
  z-index: 2147483000;
  font-family: system-ui, -apple-system, "Segoe UI", Roboto, sans-serif;
}

.wa-agent--right {
  right: 20px;
  left: auto;
  bottom: 20px;
  top: auto;
}

.wa-agent--left {
  left: 20px;
  right: auto;
  bottom: 20px;
  top: auto;
}

.wa-agent--center {
  left: 50%;
  right: auto;
  bottom: 20px;
  top: auto;
  transform: translateX(-50%);
}

.wa-agent--mid-left {
  left: 20px;
  right: auto;
  top: 50%;
  bottom: auto;
  transform: translateY(-50%);
}

.wa-agent--mid-right {
  right: 20px;
  left: auto;
  top: 50%;
  bottom: auto;
  transform: translateY(-50%);
}

.wa-agent__btn {
  position: relative;
  width: 60px;
  height: 60px;
  border: 0;
  border-radius: 18px;
  cursor: pointer;
  background: linear-gradient(135deg, var(--wa-primary), var(--wa-accent));
  color: var(--wa-primary-text);
  box-shadow: var(--wa-btn-shadow);
  display: grid;
  place-items: center;
  transition: transform .2s ease;
}

.wa-agent__btn:hover { transform: translateY(-2px); }
.wa-agent__btn svg { width: 28px; height: 28px; }

.wa-agent__pulse {
  position: absolute;
  right: -4px;
  top: -4px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--wa-primary);
  box-shadow: 0 0 0 0 color-mix(in srgb, var(--wa-primary) 70%, transparent);
  animation: wa-pulse 1.8s infinite;
}

@keyframes wa-pulse {
  0% { box-shadow: 0 0 0 0 color-mix(in srgb, var(--wa-primary) 55%, transparent); }
  70% { box-shadow: 0 0 0 12px transparent; }
  100% { box-shadow: 0 0 0 0 transparent; }
}

.wa-agent__panel {
  position: absolute;
  right: 0;
  left: auto;
  bottom: 76px;
  width: min(360px, calc(100vw - 24px));
  height: min(520px, calc(100vh - 120px));
  display: none;
  flex-direction: column;
  border-radius: 20px;
  overflow: hidden;
  border: 1px solid var(--wa-line);
  background: var(--wa-panel);
  box-shadow: var(--wa-shadow);
  color: var(--wa-text);
}

.wa-agent--left .wa-agent__panel {
  left: 0;
  right: auto;
}

.wa-agent--center .wa-agent__panel {
  left: 50%;
  right: auto;
  transform: translateX(-50%);
}

.wa-agent--mid-left .wa-agent__panel {
  left: 76px;
  right: auto;
  bottom: auto;
  top: 50%;
  transform: translateY(-50%);
}

.wa-agent--mid-right .wa-agent__panel {
  right: 76px;
  left: auto;
  bottom: auto;
  top: 50%;
  transform: translateY(-50%);
}

.wa-agent--left .wa-agent__hello {
  right: auto;
  left: 0;
  border-radius: 14px 14px 14px 4px;
}

.wa-agent--center .wa-agent__hello {
  right: auto;
  left: 50%;
  transform: translateX(-50%);
  border-radius: 14px;
}

.wa-agent--mid-left .wa-agent__hello {
  right: auto;
  left: 76px;
  bottom: auto;
  top: 50%;
  transform: translateY(-50%);
  border-radius: 14px;
}

.wa-agent--mid-right .wa-agent__hello {
  right: 76px;
  left: auto;
  bottom: auto;
  top: 50%;
  transform: translateY(-50%);
  border-radius: 14px;
}

.wa-agent.is-open .wa-agent__panel { display: flex; }
.wa-agent.is-open .wa-agent__pulse { display: none; }

.wa-agent__head {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 14px 16px;
  background: linear-gradient(135deg, color-mix(in srgb, var(--wa-primary) 14%, transparent), color-mix(in srgb, var(--wa-accent) 12%, transparent));
  border-bottom: 1px solid var(--wa-line);
}

.wa-agent__avatar {
  width: 40px;
  height: 40px;
  border-radius: 50%;
  display: grid;
  place-items: center;
  background: color-mix(in srgb, var(--wa-panel) 70%, #000);
  color: var(--wa-primary);
  flex-shrink: 0;
  border: 1px solid var(--wa-line);
  overflow: hidden;
}

.wa-agent__avatar svg { width: 22px; height: 22px; }
.wa-agent__avatar img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}

.wa-agent__meta { min-width: 0; flex: 1; }
.wa-agent__meta strong {
  display: block;
  font-size: 14px;
  color: var(--wa-text);
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.wa-agent__meta span { font-size: 12px; color: var(--wa-muted); }

.wa-agent__close {
  width: 34px;
  height: 34px;
  border: 0;
  border-radius: 10px;
  background: color-mix(in srgb, var(--wa-text) 8%, transparent);
  color: var(--wa-text);
  cursor: pointer;
  font-size: 18px;
  line-height: 1;
}

.wa-agent__msgs {
  flex: 1;
  min-height: 0;
  overflow: auto;
  padding: 12px;
  display: flex;
  flex-direction: column;
  gap: 8px;
  background:
    radial-gradient(400px 200px at 100% 0%, color-mix(in srgb, var(--wa-accent) 10%, transparent), transparent 60%),
    var(--wa-msgs);
  scrollbar-width: thin;
  scrollbar-color: color-mix(in srgb, var(--wa-text) 22%, transparent) transparent;
}

.wa-agent__msgs::-webkit-scrollbar {
  width: 6px;
}

.wa-agent__msgs::-webkit-scrollbar-thumb {
  background: color-mix(in srgb, var(--wa-text) 22%, transparent);
  border-radius: 999px;
}

.wa-agent__msgs::-webkit-scrollbar-track {
  background: transparent;
}

.wa-msg {
  max-width: 88%;
  padding: 10px 12px;
  border-radius: 14px;
  font-size: 14px;
  line-height: 1.45;
  white-space: pre-wrap;
  word-break: break-word;
}

.wa-msg--bot {
  align-self: flex-start;
  background: var(--wa-bubble-bot);
  border: 1px solid color-mix(in srgb, var(--wa-primary) 22%, transparent);
  color: var(--wa-bubble-bot-text, var(--wa-text));
}

.wa-msg--user {
  align-self: flex-end;
  background: var(--wa-bubble-user);
  border: 1px solid color-mix(in srgb, var(--wa-accent) 28%, transparent);
  color: var(--wa-bubble-user-text, var(--wa-text));
}

.wa-msg--sys {
  align-self: center;
  max-width: 100%;
  font-size: 12px;
  color: var(--wa-muted);
  background: transparent;
  border: 0;
  padding: 0 4px;
}

.wa-agent__quick {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 0 12px 8px;
  background: var(--wa-msgs);
  flex-shrink: 0;
}

.wa-agent__chip {
  border: 1px solid var(--wa-line);
  background: var(--wa-chip-bg);
  color: var(--wa-text);
  border-radius: 999px;
  padding: 7px 10px;
  font-size: 12px;
  cursor: pointer;
}

.wa-agent__chip:hover {
  border-color: color-mix(in srgb, var(--wa-primary) 40%, transparent);
  color: var(--wa-primary);
}

.wa-agent__form {
  display: flex;
  gap: 8px;
  align-items: center;
  padding: 8px 10px;
  border-top: 1px solid var(--wa-line);
  background: var(--wa-panel);
  flex-shrink: 0;
}

.wa-agent__form input {
  flex: 1;
  min-width: 0;
  height: 40px;
  border-radius: 12px;
  border: 1px solid var(--wa-line);
  background: var(--wa-input-bg);
  color: var(--wa-text);
  padding: 0 12px;
  outline: none;
  font: inherit;
  box-sizing: border-box;
}

.wa-agent__form input:focus {
  border-color: color-mix(in srgb, var(--wa-primary) 50%, transparent);
}

.wa-agent__form button {
  border: 0;
  border-radius: 12px;
  width: 40px;
  height: 40px;
  flex-shrink: 0;
  padding: 0;
  background: var(--wa-primary);
  color: var(--wa-primary-text);
  font-weight: 700;
  cursor: pointer;
  display: grid;
  place-items: center;
}

.wa-agent__form button:disabled {
  opacity: 0.6;
  cursor: wait;
}

.wa-typing {
  display: inline-flex;
  gap: 4px;
  align-items: center;
}

.wa-typing i {
  width: 6px;
  height: 6px;
  border-radius: 50%;
  background: var(--wa-primary);
  animation: wa-dot 1s infinite ease-in-out;
}

.wa-typing i:nth-child(2) { animation-delay: .15s; }
.wa-typing i:nth-child(3) { animation-delay: .3s; }

@keyframes wa-dot {
  0%, 80%, 100% { opacity: .25; transform: translateY(0); }
  40% { opacity: 1; transform: translateY(-3px); }
}

.wa-agent--theme-light {
  --wa-shadow: 0 24px 60px rgba(21, 32, 51, 0.18);
  --wa-btn-shadow: 0 14px 32px rgba(15, 159, 122, 0.28);
  --wa-msgs: #f4f7fb;
  --wa-chip-bg: #fff;
}

.wa-agent__hello {
  position: absolute;
  right: 0;
  bottom: 76px;
  max-width: 220px;
  padding: 10px 12px;
  border-radius: 14px 14px 4px 14px;
  background: var(--wa-panel);
  color: var(--wa-text);
  border: 1px solid var(--wa-line);
  box-shadow: var(--wa-shadow);
  font-size: 13px;
  line-height: 1.35;
  cursor: pointer;
}

.wa-agent.is-open .wa-agent__hello { display: none !important; }

.wa-agent__btn {
  gap: 8px;
}

.wa-agent__btn-ico {
  display: grid;
  place-items: center;
  width: 28px;
  height: 28px;
  overflow: hidden;
  border-radius: inherit;
}

.wa-agent__btn-ico svg { width: 28px; height: 28px; }
.wa-agent__btn-ico img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
  border-radius: inherit;
}

.wa-agent__btn-label { display: none; font-weight: 700; font-size: 14px; white-space: nowrap; }

.wa-agent--launcher-circle .wa-agent__btn {
  border-radius: 50%;
}

.wa-agent--launcher-pill .wa-agent__btn {
  width: auto;
  min-width: 60px;
  height: 48px;
  padding: 0 16px 0 14px;
  border-radius: 999px;
  display: inline-flex;
  align-items: center;
}
.wa-agent--launcher-pill .wa-agent__btn-label { display: inline; }
.wa-agent--launcher-pill .wa-agent__btn-ico,
.wa-agent--launcher-pill .wa-agent__btn-ico svg {
  width: 22px;
  height: 22px;
}

.wa-agent--launcher-avatar .wa-agent__btn {
  border-radius: 50%;
  padding: 0;
  overflow: hidden;
}
.wa-agent--launcher-avatar .wa-agent__btn-ico {
  width: 100%;
  height: 100%;
  border-radius: 50%;
}
.wa-agent--launcher-avatar .wa-agent__pulse { display: none; }

.wa-agent__body {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.wa-agent__chat {
  flex: 1;
  min-height: 0;
  display: flex;
  flex-direction: column;
  overflow: hidden;
}

.wa-agent__lead {
  flex: 1;
  min-height: 0;
  overflow: auto;
  padding: 12px 14px 14px;
  background: var(--wa-msgs);
  display: flex;
  flex-direction: column;
  gap: 10px;
}

/* [hidden] must win over display:flex */
.wa-agent__chat[hidden],
.wa-agent__lead[hidden],
.wa-agent__hello[hidden],
.wa-agent__lead-msg[hidden] {
  display: none !important;
}

.wa-agent.is-lead .wa-agent__chat {
  display: none !important;
}

.wa-agent:not(.is-lead) .wa-agent__lead {
  display: none !important;
}

.wa-agent__lead-back {
  align-self: flex-start;
  border: 0;
  background: transparent;
  color: var(--wa-muted);
  cursor: pointer;
  font: inherit;
  font-size: 12px;
  padding: 0;
}

.wa-agent__lead-title {
  color: var(--wa-text);
  font-size: 15px;
}

.wa-agent__lead-form {
  display: grid;
  gap: 10px;
}

.wa-agent__lead-form[hidden] {
  display: none !important;
}

.wa-agent__lead-empty {
  margin: 0;
  padding: 12px;
  border-radius: 12px;
  border: 1px dashed var(--wa-line);
  color: var(--wa-muted);
  font-size: 13px;
  line-height: 1.4;
}

.wa-agent__lead-field {
  display: grid;
  gap: 5px;
  font-size: 12px;
  color: var(--wa-muted);
}

.wa-agent__lead-field input,
.wa-agent__lead-field textarea {
  border-radius: 12px;
  border: 1px solid var(--wa-line);
  background: var(--wa-input-bg);
  color: var(--wa-text);
  padding: 10px 12px;
  font: inherit;
  outline: none;
  width: 100%;
  box-sizing: border-box;
  resize: vertical;
}

.wa-agent__lead-form > button {
  border: 0;
  border-radius: 12px;
  padding: 12px;
  background: var(--wa-primary);
  color: var(--wa-primary-text);
  font-weight: 700;
  cursor: pointer;
}

.wa-agent__lead-msg {
  margin: 0;
  color: var(--wa-primary);
  font-size: 14px;
  line-height: 1.4;
}

.wa-agent__chip--lead {
  border-color: color-mix(in srgb, var(--wa-primary) 45%, transparent);
  color: var(--wa-primary);
}

.wa-agent__brand {
  display: block;
  text-align: center;
  padding: 6px 10px 8px;
  font-size: 11px;
  line-height: 1.2;
  color: var(--wa-muted);
  text-decoration: none;
  background: var(--wa-panel);
  border-top: 1px solid var(--wa-line);
  flex-shrink: 0;
  opacity: 0.85;
}

.wa-agent__brand:hover {
  color: var(--wa-primary);
  opacity: 1;
}

.wa-agent__brand[hidden] {
  display: none !important;
}

.wa-agent__lead .wa-agent__brand {
  margin-top: auto;
}

/* Layouts */
.wa-agent--layout-compact .wa-agent__panel {
  height: min(480px, calc(100vh - 120px));
}
.wa-agent--layout-compact .wa-agent__head { padding: 10px 12px; }
.wa-agent--layout-compact .wa-agent__msgs { padding: 10px; gap: 8px; }
.wa-agent--layout-compact .wa-msg { padding: 8px 10px; font-size: 13px; border-radius: 12px; }

.wa-agent--layout-soft .wa-agent__panel { border-radius: 28px; }
.wa-agent--layout-soft .wa-msg { border-radius: 18px; }
.wa-agent--layout-soft .wa-agent__btn { border-radius: 22px; }
.wa-agent--layout-soft.wa-agent--launcher-circle .wa-agent__btn,
.wa-agent--layout-soft.wa-agent--launcher-avatar .wa-agent__btn { border-radius: 50%; }

/* —— Dock / bar launcher —— */
.wa-agent:not(.wa-agent--launcher-dock) .wa-agent__dock {
  display: none !important;
}
.wa-agent--launcher-dock .wa-agent__btn {
  display: none !important;
}
.wa-agent--launcher-dock {
  bottom: 0;
  top: auto;
}
.wa-agent--launcher-dock.wa-agent--right {
  right: 20px;
  left: auto;
  transform: none;
}
.wa-agent--launcher-dock.wa-agent--left,
.wa-agent--launcher-dock.wa-agent--mid-left {
  left: 20px;
  right: auto;
  transform: none;
}
.wa-agent--launcher-dock.wa-agent--center {
  left: 50%;
  right: auto;
  transform: translateX(-50%);
}
.wa-agent--launcher-dock.wa-agent--mid-right {
  right: 20px;
  left: auto;
  transform: none;
}

.wa-agent__dock {
  position: relative;
  width: min(320px, calc(100vw - 24px));
}

.wa-agent__dock-panel {
  display: flex;
  flex-direction: column;
  border-radius: 14px 14px 0 0;
  overflow: hidden;
  background: var(--wa-primary);
  color: var(--wa-primary-text);
  box-shadow: var(--wa-btn-shadow);
}

.wa-agent__dock-item {
  display: flex;
  align-items: center;
  gap: 12px;
  width: 100%;
  margin: 0;
  padding: 12px 14px;
  border: 0;
  background: transparent;
  color: inherit;
  text-align: left;
  cursor: pointer;
  font: inherit;
  transition: background .15s ease;
}
.wa-agent__dock-item:hover {
  background: color-mix(in srgb, #000 10%, transparent);
}

.wa-agent__dock-av,
.wa-agent__dock-ico {
  flex: 0 0 44px;
  width: 44px;
  height: 44px;
  border-radius: 50%;
  overflow: hidden;
  display: grid;
  place-items: center;
  background: color-mix(in srgb, #fff 22%, transparent);
}
.wa-agent__dock-av img,
.wa-agent__dock-av svg {
  width: 100%;
  height: 100%;
  object-fit: cover;
  display: block;
}
.wa-agent__dock-av svg {
  width: 22px;
  height: 22px;
  margin: auto;
}
.wa-agent__dock-ico {
  background: #fff;
  color: #22a45a;
}
.wa-agent__dock-ico svg {
  width: 22px;
  height: 22px;
}

.wa-agent__dock-txt {
  display: flex;
  flex-direction: column;
  gap: 2px;
  min-width: 0;
}
.wa-agent__dock-txt strong {
  font-size: 15px;
  font-weight: 700;
  line-height: 1.2;
}
.wa-agent__dock-txt span {
  font-size: 12px;
  line-height: 1.3;
  opacity: 0.88;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

.wa-agent__dock-item--lead:not([hidden]) {
  max-height: 0;
  padding-top: 0;
  padding-bottom: 0;
  opacity: 0;
  overflow: hidden;
  border-top: 0 solid color-mix(in srgb, #fff 22%, transparent);
  pointer-events: none;
  transition:
    max-height .28s ease,
    padding .28s ease,
    opacity .2s ease,
    border-top-width .2s ease;
}
.wa-agent__dock:hover .wa-agent__dock-item--lead:not([hidden]),
.wa-agent.is-dock-menu .wa-agent__dock-item--lead:not([hidden]) {
  max-height: 88px;
  padding-top: 12px;
  padding-bottom: 12px;
  opacity: 1;
  border-top-width: 1px;
  pointer-events: auto;
}

.wa-agent--launcher-dock .wa-agent__hello {
  right: 0;
  left: auto;
  bottom: calc(100% + 10px);
  top: auto;
  transform: none;
  max-width: min(300px, calc(100vw - 32px));
  background: #fff8e1;
  color: #2a2a2a;
  border: 1px solid #e8d9a0;
  border-radius: 14px;
  box-shadow: 0 10px 28px rgba(0, 0, 0, 0.12);
}
.wa-agent--launcher-dock .wa-agent__hello::after {
  content: "";
  position: absolute;
  left: 22px;
  bottom: -7px;
  width: 12px;
  height: 12px;
  background: #fff8e1;
  border-right: 1px solid #e8d9a0;
  border-bottom: 1px solid #e8d9a0;
  transform: rotate(45deg);
}
.wa-agent--launcher-dock.wa-agent--left .wa-agent__hello,
.wa-agent--launcher-dock.wa-agent--mid-left .wa-agent__hello {
  right: auto;
  left: 0;
}
.wa-agent--launcher-dock.wa-agent--center .wa-agent__hello {
  right: auto;
  left: 50%;
  transform: translateX(-50%);
}
.wa-agent--launcher-dock.wa-agent--center .wa-agent__hello::after {
  left: 50%;
  margin-left: -6px;
}
.wa-agent--launcher-dock.wa-agent--mid-right .wa-agent__hello {
  right: 0;
  left: auto;
}
.wa-agent--launcher-dock.is-open .wa-agent__hello,
.wa-agent--launcher-dock.is-dock-menu .wa-agent__hello {
  display: none !important;
}

.wa-agent--launcher-dock .wa-agent__panel {
  display: flex;
  right: 0;
  left: auto;
  top: auto;
  bottom: 72px;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(24px);
  transition:
    transform .3s cubic-bezier(.22, 1, .36, 1),
    opacity .28s ease,
    visibility .28s ease;
}
.wa-agent--launcher-dock.wa-agent--left .wa-agent__panel,
.wa-agent--launcher-dock.wa-agent--mid-left .wa-agent__panel {
  left: 0;
  right: auto;
  transform: translateY(24px);
}
.wa-agent--launcher-dock.wa-agent--center .wa-agent__panel {
  left: 50%;
  right: auto;
  transform: translate(-50%, 24px);
}
.wa-agent--launcher-dock.wa-agent--mid-right .wa-agent__panel {
  right: 0;
  left: auto;
  transform: translateY(24px);
}
.wa-agent--launcher-dock.is-open .wa-agent__panel {
  display: flex;
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: translateY(0);
}
.wa-agent--launcher-dock.wa-agent--center.is-open .wa-agent__panel {
  transform: translate(-50%, 0);
}
.wa-agent--launcher-dock.is-open .wa-agent__dock {
  opacity: 0.96;
}

@media (max-width: 480px) {
  .wa-agent--right,
  .wa-agent--mid-right {
    right: 12px;
    left: auto;
  }
  .wa-agent--left,
  .wa-agent--mid-left {
    left: 12px;
    right: auto;
  }
  .wa-agent--center {
    left: 50%;
    right: auto;
  }
  .wa-agent:not(.wa-agent--mid-left):not(.wa-agent--mid-right):not(.wa-agent--launcher-dock) {
    bottom: 12px;
  }
  .wa-agent__panel {
    position: fixed;
    right: 8px;
    left: 8px;
    bottom: 84px;
    width: auto;
    height: min(70vh, 560px);
    transform: none !important;
    top: auto !important;
  }
  .wa-agent--mid-left .wa-agent__panel,
  .wa-agent--mid-right .wa-agent__panel,
  .wa-agent--center .wa-agent__panel {
    left: 8px;
    right: 8px;
    transform: none !important;
  }
  .wa-agent__hello {
    max-width: min(220px, calc(100vw - 90px));
  }

  .wa-agent--launcher-dock,
  .wa-agent--launcher-dock.wa-agent--left,
  .wa-agent--launcher-dock.wa-agent--right,
  .wa-agent--launcher-dock.wa-agent--center,
  .wa-agent--launcher-dock.wa-agent--mid-left,
  .wa-agent--launcher-dock.wa-agent--mid-right {
    right: 0;
    left: 0;
    bottom: 0;
    top: auto;
    transform: none;
  }
  .wa-agent--launcher-dock .wa-agent__dock {
    width: 100%;
  }
  .wa-agent--launcher-dock .wa-agent__panel {
    position: fixed;
    right: 0;
    left: 0;
    bottom: 68px;
    width: auto;
    height: min(72vh, 580px);
    border-radius: 16px 16px 0 0;
    transform: translateY(24px) !important;
  }
  .wa-agent--launcher-dock.is-open .wa-agent__panel {
    transform: translateY(0) !important;
  }
  .wa-agent--launcher-dock .wa-agent__hello {
    right: 12px;
    left: 12px;
    max-width: none;
    transform: none !important;
  }
}